Shipping & Returns

 

Shipping

 We make best efforts to ship your products to your desired destination in the most economical way possible given your specified date and production limitations. We cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs departments or by 'acts of God'. Insurance is available at a rate of 2% of value of order. If insurance is waived, shipment is at the receiver’s risk.

 

Claims or Returns

In the unlikely event of a claim, only written claims will be accepted and must be made within 7 days of receiving the goods. Claims or returns will only be accepted where there is a fault in the product supplied or an error in the printing. Faulty goods must be returned for inspection. A refund or replacement of stock will be issued at our discretion once the goods have been checked.